Reception and Sales Assistant – Join Our Team at Unathi Press!
Location: South Africa
Are you a proactive multitasker with a flair for customer service? Unathi Press is seeking a Reception and Sales Assistant to join our dynamic team. This role combines front-desk professionalism with sales expertise, making it perfect for someone who thrives in a fast-paced environment and excels at building relationships. If you’re passionate about delivering exceptional service and driving business growth, this is the opportunity for you!
About Unathi Press
At Unathi Press, we pride ourselves on delivering high-quality products and services to our clients. Our team is dedicated to innovation, excellence, and creating a welcoming environment for both employees and customers. As the first point of contact for our clients, the Reception and Sales Assistant plays a crucial role in maintaining our reputation for professionalism and customer satisfaction.
Key Responsibilities
1. Reception Duties
- Greet and welcome visitors in a professional and friendly manner, ensuring a positive first impression of Unathi Press.
- Answer and direct phone calls efficiently, connecting clients to the appropriate department or team member.
- Manage the reception area, keeping it tidy, organized, and presentable at all times.
- Handle incoming and outgoing mail and packages, ensuring timely delivery and distribution.
- Maintain a visitor log and issue visitor badges as needed.
2. Administrative Support
- Assist with administrative tasks such as scheduling appointments, managing calendars, and organizing meetings.
- Perform data entry, filing, and document preparation to support the smooth operation of the office.
- Coordinate with other departments to ensure seamless communication and workflow.
- Order and maintain office supplies, ensuring the team has the resources they need.
3. Sales Responsibilities
- Drive business growth through sales of company products, providing tailored solutions to meet client needs.
- Build and maintain strong relationships with clients, ensuring repeat business and customer loyalty.
- Stay up-to-date on product knowledge to effectively communicate features and benefits to clients.
- Process sales orders, prepare invoices, and follow up on payments to ensure timely completion of transactions.
- Assist in developing and implementing sales strategies to achieve company targets.
4. Customer Service Excellence
- Act as the first point of contact for client inquiries, resolving issues promptly and professionally.
- Provide exceptional service by understanding client needs and offering personalized solutions.
- Maintain a positive and approachable demeanor, ensuring every interaction reflects the values of Unathi Press.
Requirements
1. Skills and Qualifications
- Excellent communication and interpersonal skills to engage clients and colleagues effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Strong organizational skills with the ability to multitask and prioritize tasks in a busy environment.
- A proactive attitude and keen attention to detail.
- Experience in customer service, sales, or administrative tasks is a plus.
2. Personal Attributes
- A professional and friendly manner that makes clients and visitors feel welcome.
- A team player who collaborates effectively with colleagues.
- A problem-solver who can think on their feet and adapt to changing situations.
- A passion for delivering exceptional service and driving business success.
Why Join Unathi Press?
1. Be Part of a Reputable Brand
As the face of Unathi Press, you’ll play a key role in maintaining our reputation for excellence and professionalism.
2. Develop Your Skills
This role offers opportunities to grow your skills in sales of company products, customer service, and office administration.
3. Work in a Supportive Environment
Join a team that values collaboration, innovation, and employee well-being.
4. Make an Impact
Your work will directly contribute to the success of Unathi Press, helping us achieve our goals and serve our clients better.
How to Apply
If you’re ready to take on the challenge of being a Reception and Sales Assistant at Unathi Press, we’d love to hear from you! Please email your CV to sales1@unathipress.co.za.
Don’t miss this opportunity to join a company that values your skills and offers room for growth. Apply today and become part of the Unathi Press family!